They are at the heart of Cisbio’s story.
Whatever their field of expertise, their position in our company, they are in permanent interaction and strive for your projects’ success. We have asked a few of them to share how they live “interactions” everyday.
Interaction is at the heart of my job. Indeed, my main objective as Head of Custom Development & Technical Support is to understand what each client wishes to detect and why, in order to develop an assay that meets those unique needs. I discuss possible strategies and share the different stages of development with them so that, together, we can identify the best solution for them. I then follow-up with each client to make sure that the resulting kit meets their expectations, and, if needed, visit them to help set-up the use of the test in their own lab. My dream is to sail around the world, but it is only one of the many exciting adventures I hope to live!
My main role as Web Designer and Digital Marketing Project Manager is to oversee our website’s updates to make the information our customers need as easily accessible as possible. Whether I’m working on the latest content or designing new applications, my top priority and concern are the users, whom I aim to provide with clear, practical, and beautiful solutions. I believe that interaction is working together to move forward together, which requires listening to one another. Through my work and artistic passions, I try to create connection so as not to leave anyone behind, as we are all part of the machine that makes great things possible! I also believe that it is never too late to focus on or come back to your passions. Indeed, although I had to put my music aside for several years to concentrate on a real estate project, I was finally able to return to my guitars last year, take up lessons again, and play in a pop/rock band! There is no age limit to make your dreams come true!
I am Marketing and Event Specialist at Cisbio US, and my job is to support the US marketing and sales initiatives. I create campaign promotions, coordinate trade shows and events, and act as support and liaison to our sales team to ensure our customers always have the latest information on Cisbio’s ever-growing catalog of products. To me, “interaction is everything” is more than Cisbio’s slogan: it is a way of life. I believe that our interactions shape who we are as people, and that maintaining positive interactions with oneself, friends, family, and business acquaintances leads to a fulfilling and joyful life. In our busy and fast-paced lives that can sometimes seem filled with negativity, I feel that it is important to remind ourselves to create positive interactions with others. If I did not work at Cisbio, I would like to open my own restaurant and cocktail bar, a place that could foster such interactions between people every day!
I am the Custom Solutions Manager for North America, which means that I lead a team of scientists to develop custom-designed assays to help our customers advance their research goals. In my work like in life, I enjoy exploring new areas. I love travelling to unusual places, where I find that other cultures and incredible nature provide me with new perspectives. I apply the same philosophy to my work to come up with unique innovative solutions for our customers. For me, interaction is like building a complex puzzle, where each person contributes a different piece that builds on the others, ultimately revealing the object of our common pursuit.
In my job as Head of Production and Quality Control, I always try to step into our customers’ shoes so that we can deliver the best products at the best possible prices. I use my knowledge of our customers’ environments to improve the products we offer, I help optimize production processes to reduce costs and improve production times to enable shorter delivery times. With my team, we aspire to be more than a typical production team and will go to great lengths to ensure that the solutions we create are flexible and customer-friendly. A few years ago, I completed the ascension of the Kilimanjaro, which had long been a dream of mine, and which is now a wonderful memory of difficulties overcome. It is the same determination that I apply to my work and the challenges we face with my team!
My favorite part of my job as HTRF Assay Development Scientist at Cisbio is that I get to collaborate directly with our customers to develop unique and innovative assays. I am in direct contact with our clients from the beginning, when we discuss the specific criteria to meet, to the end, when I help them transfer and use the tailored solution in their own labs. This type of mutually beneficial exchange perfectly illustrates my understanding of interaction. I have always been fascinated by medical research and disciplines, and in particular in traditional Chinese medicine, which combines several approaches to health to restore balance to energy fluxes in the body. I recently decided to pursue this passion and enrolled in a 5-year training program so that one day I might also help people heal by using this method.
Beyond Cisbio’s slogan, the word “interaction” brings to my mind exchanges between people, and, with my work, I help provide the best environment possible so that these exchanges can be successful. Indeed, as Head of Accounting at Cisbio, I guarantee the company’s financial health to ensure that our clients, partners, and suppliers can trust us and work with us with peace of mind. Exchange is also an important part of my personal life, whether with my family or with the outside world. In fact, I would love to bring my family on a trip around the world so as to spend quality time with my daughters and allow them to discover new cultures and new places.
As Shipping & receiving Specialist for Cisbio US, my role is to make sure that our customers come first and receive their orders in a timely fashion. I manage product inventory and I am constantly connected with my colleagues at Cisbio to guarantee that our stocks always support researchers’ projects. On a more personal note, I want to get involved in the fight against cancer, and, one day, ride in the Pan-Mass Challenge. This 192-mile ride to raise money for cancer research and treatment at the Dana Faber Cancer Institute illustrates what interaction means to me: people coming together and learning from one another in support of one cause, regardless of their backgrounds.
As Senior Technical Specialist at Cisbio US, I am in charge of sales and technical support for all academics in the US and South America. This means that I answer any questions they might have at any time about HTRF reagents and assays. From ensuring that they receive their orders as quickly as possible to providing guidance and training in the use of the test, I am available to help our customers every step of the way. I believe that, whether for molecules or for people, interaction is essential and inevitable. Through the associations and partnerships that interaction generates, we can accomplish anything! For example, in my personal life, I am a member of a charity that helps youth development in Chad. By working together with our partners, we have so far been able to provide books, school and sports supplies, and built a classroom. I am hoping we can one day help build a library: a challenging project, but thanks to interaction, not impossible!
As Industrialization & Production Support Manager, I manage a team of talented technicians to produce the reagent components of our Life Science kits to guarantee the complete satisfaction of our customers. I believe that interaction is what makes a system as a whole more than the sum of its parts; it is what makes 1 plus 1 sometimes equal 3! On a personal note, I greatly admire Jules Verne, and in particular The Mysterious Island. I am inspired by the challenge faced by Cyrus Smith on the uncharted island in re-establishing a thriving mini-civilization.
I am Marketing Assistant and Graphic Designer at Cisbio and Adobe is my friend. My mission is to use my passion for arts to connect the project managers, brand managers, sales forces, and the R&D team to our customers. Based on my exchanges with my colleagues from the different departments at Cisbio, I create the web & print documentation, graphic elements, and video content to ensure that all the information they need is available to our customers. For me, interaction represents relationships, exchanges, and sharing. I would like to pursue these values by taking a road trip across Asia to discover new cultures, meet new people, and see beautiful new places. As the proud human of an Akita Inu, I would love to end this journey in Japan, and more particularly in the province of Akita where this beautiful canine breed originated.
My responsibilities as Chemistry Project Manager at Cisbio include overseeing the chemistry side of our Custom Solutions activity to find original labeling solutions for our customer’s specific projects, as well as working on improving the sensitivity of our probes to enhance the overall performance of our assays. In chemistry, like in life, I like to challenge myself to push the boundaries of performance. My dream is to complete the ascent to the summits of Mount Acongagua in Argentina, the highest point in the southern hemisphere at 6962m, and of Mount Shishapangma in Tibet/China, which is the 14th highest mountain in the world at 8027m.